Please read these terms carefully before using our services

Service Overview

• Company / NBFC: Refers to Baldev Finlease, a Non-Banking Financial Company providing financial services to its customers/borrowers.
• Borrower: The individual or entity applying for receiving the loan.
• Loan: The financial assistance provided by the NBFC under mutually agreed terms with the applicant.

Eligibility

The borrower must meet the eligibility criteria set by the company, including:

• Valid identity and address proof
• Acceptable credit history
• Stable income or repayment capacity
• Submission of required documents

The company reserves the right to approve or reject any loan application at its discretion.

Loan Amount and Disbursement

• The loan amount will be sanctioned based on the borrower's eligibility and verification process.
• The approved loan amount will be disbursed to the borrower's registered bank account.
• Disbursement may be subject to completion of documentation and compliance checks.

Interest Rate

• The interest rate applicable to the loan will be communicated to the borrower before disbursement.
• Interest rates may be fixed or floating, depending on the loan product.
• All applicable taxes will be charged as per government regulations.

Repayment Terms

• The borrower agrees to repay the loan in Equated Monthly Installments (EMIs) or as per the agreed repayment schedule.
• Payments must be made on or before the due date through approved payment methods.

Late Payment Charges

If the borrower fails to pay the EMI on the due date:

• Late payment charges or penalty interest may be applied.
• Continued delay may impact the borrower's credit profile with credit bureaus.

Prepayment / Foreclosure

The borrower may prepay or foreclose the loan subject to:

• Applicable foreclosure charges (if any)
• Submission of a written request
• Compliance with company policy

Default

A loan will be considered in default if:

• EMI payments are overdue beyond the permitted period
• The borrower provides incorrect or misleading information
• Any terms of the agreement are violated

In such cases, the company may initiate recovery actions as per applicable laws.

Borrower Obligations

The borrower agrees to:

• Provide accurate information and documents
• Inform the company of any change in contact or financial details
• Repay the loan according to the agreed schedule

Credit Bureau Reporting

The borrower authorizes the company to share credit information with credit bureaus such as:

• TransUnion CIBIL
• Experian
• CRIF High Mark
• Equifax

This may impact the borrower's credit score.

Regulatory Compliance

The loan services are governed by guidelines issued by the Reserve Bank of India as applicable to Non-Banking Financial Companies.

Confidentiality

All customer information will be handled in accordance with the company's Privacy Policy and applicable data protection regulations.

Amendments

The company reserves the right to modify these terms and conditions as required by regulatory changes or internal policies.

Dispute Resolution

Any disputes arising from the loan agreement will be subject to the jurisdiction of the courts where the company's registered office is located.

Baldev Finlease is committed to protecting the privacy and confidentiality of customer information. This Privacy Policy explains how we collect, use, store, and protect personal information provided by customers while using our services.

This policy applies to all customers, visitors, and users who access our website, mobile applications, or financial services.

Information We Collect

We may collect the following types of personal and financial information:

1. Personal Information

   • Full name
   • Date of birth
   • Address
   • Mobile number
   • Email address
   • Identification details (Aadhaar, PAN, Utility Bills, Voter ID etc.)

2. Financial Information

   • Bank account details
   • Income details
   • Employment information
   • Credit history

3. Technical Information

   • IP address
   • Device information
   • Browser type
   • Website usage data

Purpose of Data Collection

Customer information may be collected and used for the following purposes:

• Loan application processing
• Identity verification (KYC)
• Credit assessment and risk analysis
• Customer communication and support
• Compliance with legal and regulatory requirements
• Improving our services and systems

Information Sharing

We do not sell or rent personal information to third parties. However, information may be shared with:

• Credit bureaus for credit verification
• Banks and payment partners
• Technology service providers
• Government or regulatory authorities when required by law

Such sharing will be done in accordance with applicable regulations issued by the Reserve Bank of India.

Data Security

We implement appropriate technical and organizational security measures to protect customer information from:

• Unauthorized access
• Data misuse
• Loss or alteration of information

Our systems follow standard security practices used by regulated Non-Banking Financial Companies.

Data Retention

Customer information will be retained only for as long as required:

• To provide financial services
• To comply with legal and regulatory obligations
• For audit and record-keeping purposes

Customer Rights

Customers have the right to:

• Request access to their personal information
• Request correction of inaccurate data
• Raise concerns regarding data privacy
• Requests may be submitted through our official customer support channels.

Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyse website traffic
• Enhance security

Users can manage cookie preferences through their browser settings.

Changes to Privacy Policy

Baldev Finlease reserves the right to modify this Privacy Policy at any time. Updated versions will be published on our website.